Where are Fifty7Kind Products made?
Fifty7Kind is proudly Australian owned and made in Victoria.
Are your products Organic?
All our products contain Certified Organic, Responsibly Wildcrafted, Sustainably Sourced and non GMO (COSMOS / ECOCERT Approved) ingredients.
How are Fifty7Kind products preserved?
Our products contain natural preservatives that are 100% safe for consumers.
Are your products good for the environment?
We also pay great detail to ensure our packaging is sustainable. Our shipping boxes, Miron Glass bottles and promotional materials are recyclable, reusable and/or biodegradable.
How long will my Fifty7Kind products stay fresh?
We recommend using our oil-based products Cell Affinity Coactive Serum Tanu within 6 months after opening. (Unopened oil-based products will last up to 18 months if stored properly.)
What is the best way to store my Fifty7Kind products?
Store products in a cool, dark place away from direct sunlight, heat, humidity and excess moisture. Our Miron Violet Glass bottles provide the perfect environment for our formulations filtering out harmful UV rays which lessen the life and activeness of the ingredients.
Are Fifty7Kind products non-comedogenic?
“Comedogenic” refers to ingredients in beauty products that clog the pores and can cause blackheads, pimples or cosmetic-related acne. We do not use any ingredients that are known to be comedogenic. However, individual allergies and sensitivities can cause irritation and breakouts so we always suggest doing a patch test prior to using any product. Place a small amount on the inside of the wrist or inner thigh and look for a reaction. If any redness or irritation occurs, stop using the product immediately.
Are Fifty7Kind products hypollergenic?
All topical allergies are unique to the individual. A product that may work beautifully for one person can irritate another. We always recommend doing a patch test prior to using any product. Place a small amount on the inside of the wrist or inner thigh and look for a reaction. If any redness or irritation occurs, stop using the product immediately.
Which Fifty7Kind products can vegans use?
None of our products contain any animal ingredients or by-products and are vegan-friendly.
Are Fifty7Kind products safe for pregnant women to use?
Our products, all natural, gentle and effective for all skin. However, we recommend that any expectant mother check with her medical practitioner or decide for herself. We understand that many women seek alternatives to botanically rich products during pregnancy; however, to our knowledge there is no risk associated with using any Fifty7Kind formulation in the manner we prescribe during pregnancy.
Fifty7Kind is committed to providing accurate information, however, this information is not intended to replace advice from your qualified medical practitioner.
Always perform a patch test prior to using any product. Place a small amount on the inside of the wrist or inner thigh and look for a reaction. If any redness or irritation occurs, stop using the product immediately.
How do I read an ingredients label?
Mandatory standard for ingredient labelling - All suppliers – including manufacturers, importers, distributors and retailers – must comply with the Australian Competition and Consumer Commission's (ACCC) mandatory standard for ingredient labelling on cosmetics.
Under the Australian Consumer Law, the ACCC can also take action against misleading or deceptive claims on cosmetic product labels.
The label is the best place to find accurate information about a product. Our product label lists ingredients from the highest concentration to the lowest along with the the INCI Names of each Cosmetic Ingredient (International Nomenclature of Cosmetic Ingredients)
Are Fifty7Kind products gluten-free?
Yes but we recommend if you have sensitivities, we suggest doing a patch test prior to using any product by placing a small amount on the inside of the wrist or inner thigh and look for a reaction. If any redness or irritation occurs, stop using the product immediately.
Are Fifty7Kind products GMO free?
Do you have a sunscreen?
No, we do not have an SPF product, though we plan to in the future.
Do you test on Animals?
Fifty7Kind does NOT conduct product or ingredient tests of any kind on animals.
Can Men use Fifty7Kind products?
Absolutely! Fifty7Kind are formulated to be a non-gender specific skincare brand; skin is skin regardless of gender or race. We like to keep things simple. We do not believe in the common (industry created) 'need' for multiple products for multiple 'skin types'
- We like to keep things real and simple.
- Minimal products with maximum uses and benefits
- Minimal packaging, minimal wastage, biodegradable and recyclable packaging & bottles
Do Fifty7Kind offer free samples?
Fifty7Kind is crafted in small micro-batches to maintain the integrity of our ingredients and ensure you receive the highest quality product. This artisanal approach, along with our commitment to environmental guidelines, does not support free sample sizes. We do offer a 5ml bottle for a travel/trial optionand a 1ml Vial.
What ingredients do Fifty7Kind use?
It is our ongoing commitment that no harsh or detrimental ingredients are used. A full list of all ingredients used in Fifty7Kind products can be found on the product page.
Will the plant extracts or the oils in Fifty7Kind products make my skin oily?
Botanical oils closely resemble human skin in terms of their physical and chemical composition. This means formulations containing these extracts are easily absorbed by the skin.
There are the types of plant extracts we use in our products:
- Steam Distilled
- CO2 extracted oils
- Cold Pressed
- Cold infused herbal plants.
Do your products contain Palm Oil?
No, we have sourced ingredients that are palm oil free.
Do Fifty7Kind products contain synthetic fragrances?
We are entirely synthetic fragrance free, we use a few select essential oils not for fragrance but skin care properties.
POLICIESReturns + Exchanges
Should you make an error when ordering online, Fifty7Kind will gladly exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition.
We advise you must inform us of this within 24 hours of receiving your goods and in writing via by email to: email@example.com
You are responsible for the shipping and additional postage charges.
We make every effort to ensure that your purchase arrives to you in perfect condition. Should you experience a problem with your order, please contact us at firstname.lastname@example.org and we will do our utmost to resolve any issue.
Should you wish to make a claim relating to your product for (1) damaged in transport or (2) incorrect goods received. We advise this must be done within 24 hours of receiving your goods by email.
Fifty7Kind accepts PayPal for all online transactions
We use PayPal because we believe it to be a very safe way to buy goods online. And it’s easy! You do not have to have a PayPal account or log-in to anything to process your order. Simply follow the instructions on the checkout page. PayPal is an international secure payment service used by millions of people every day for purchasing goods online.
You may pay for your purchases using any major credit card including Visa, MasterCard or American Express and you will receive confirmation of payment via email.
Payment by Bank Transfer
Should you wish to do so, we are also able to accept payment via direct bank transfer, but goods will not be dispatched until funds are received. If you select bank transfer at checkout Fifty7Kind account details will appear. When making payment via Bank transfer for an order from the online store please leave your order number and name as the reference.
Processing your order
We try to process all orders within 48hrs of receiving them during business hours, however there are occasions where this will vary. If your order is urgent please contact us to let us know at email@example.com stating your name and order number, we will do our best to accommodate your request.
All pricing is displayed in Australian Dollars (AUD) inclusive of GST (Goods and Services Tax). In the interest of fairness to consumers and retailers our products are set at recommended retail pricing. Prices and products are subject to change at any time without notice.
After choosing to place an order with Fifty7Kind, we implement the following shipping process:
- You shall receive an initial confirmation email that your order has been received and is being packed.
- When goods are dispatched you shall receive an email confirming your delivery has been successfully shipped.
- Goods shall be packaged to prevent product damage during transport.
Shipping rates are displayed at checkout. Your goods will be shipped via Australia post - Express Shipping.
International Shipping rates are flat rate per country / zone and sent via Express Shipping
Updated June 2020