Frequently asked questions

FAQ

Are your products all natural?

Yes, we only use high-quality plant-based cosmetic ingredients in our products. The formulas are plastic-free, made without microplastics, silicones, acrylic polymers, PEGs or synthetic dyes.

Are your products vegan?

All products are made with 100% plant-based ingredients, and we follow EU regulations that prohibit testing cosmetics on animals. NADI Innate Flow Quell Balsam contains Polyglyceryl-3 Beeswax, which is derived from natural beeswax. While it is not considered vegan, it is generally considered acceptable for vegetarians since harvesting beeswax does not harm the bees.

What formulation and safety standards do your products meet?

All our products are formulated in accordance with EU Regulation 1223/2009 ingredient standards. This strict framework bans over a thousand harmful substances and requires rigorous scientific safety checks to ensure every formula is safe for daily use.

Do your products contain gluten?

We use oat lipid E in NADI Innate Flow Quell Balsam and TANU Skin Affinity Coactive Serum, which is considered gluten-free. You can read more here


Are your products safe to use during pregnancy?

You should determine your own comfort level and consult your doctor about using essential oils during pregnancy. 

Where do you source your ingredients from?

Over 80% of our ingredients are sourced from Australia. The remaining are sourced from Europe and the United States of America.

Are USA shipping tariff fees paid?

Yes, we pay the tariff fees applicable to Australia on orders into the USA. 

How do I find out what ingredients are in your products?

We publish a full ingredient list (known as INCI) for all products, which you can find on the individual product pages.

Are your products cruelty-free? Are they tested on animals?

Yes, our products are cruelty-free. Fifty7Kind does not test products or ingredients on animals. Our products are developed to fully comply with relevant cosmetic legislation, including the EU Cosmetic Regulation (Ec. No. 1223/2009)

How can I find out more information about a product?

Each product has its own dedicated page with a very detailed breakdown of ingredients and purpose. Links can be found on the main menu “Explore Products”.

Can I sample products?

We understand the importance of finding the right products for your skin, which is why we offer a Discovery Set containing all 4 products in a 5ml size, or you can purchase each product in a mini 5ml size.

DO YOU OFFER FREE SAMPLES?

Each online purchase made directly from Fifty7Kind's website, of a full sized product we include one free sample of 3ml with each order. You may request a specific product by leaving a note when you place your order.